[Precautions concerning inquiries]

• Depending on the nature of the inquiry, there may be a delay until we can respond or we may not be able to respond at all.
• We may require time to gather information before responding to certain inquiries.
• If you have not received a response after several days, the cause may be a problem with our computer system. Consequently, please submit your inquiry again if this happens.
• Please do not copy or otherwise reuse any section of our e-mail messages.